Tess S Jbe

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Verified Reviewer
| map-marker Adelaide Cbd, South Australia

Missing leave hours in xero

Hi, I have just completed a leave report because an employee questioned how many hours they had up. When I completed the report, there had been nothing recorded after 19th May 2024 for one employee and after 26th May 2024 for the other.

Then, it accrued hours again on the 20th October 2024 for another employee and nothing was recorded after that. We did switch to fortnightly pays on the 1st of June 2024, but that's not when the problem occurred.

We only have two staff members that are PPT. This problem also occurred with the sick leave.

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jamuna m Wsr

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dubai, Dubai

ACCOUNT ACCEESS

Xero - ACCOUNT ACCEESS
Xero - ACCOUNT ACCEESS - Image 2

Omid Bhagi no longer in time log shipping llc and oiur account can not access deu to his persanl email registered. could you pls change email id to compnay mail id jamuna@***.ae,

also pls check the attached screen shot as removed excess of our company . and trade licence and invoice which we paid

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jamuna m Wsr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dubai, Dubai

ACCOUNT ACCEESS

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Xero - ACCOUNT ACCEESS

Omid Bhagi no longer in time log shipping llc and our account can not access deu to his persanal email registered. could you pls change email id to jamuna@***.ae

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User's recommendation: do not accept perosanal login details such as personal gmail

Anonymous
map-marker Dubai, Dubai

Billing

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I urgently need your assistance with processing the payment for the subscription, as Ive encountered issues with my cards and they are not working. Access to the system is critical for me right now.

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Anonymous
map-marker Brisbane, Queensland

IMPOSSIBLE to contact

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I can't log in to raise a ticket (about being unable to log in).

There is no instruction on how to contact their support other than "click the question mark in the top right hand corner) - but i cant log in to click this. They dont have a phone number and I now have wasted over an hour just trying to find support. Pays due and unable to get help - Useless customer support.

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User's recommendation: Product is good but customer support non existent

Anonymous
map-marker Winter Garden, Florida

If I could get them a zero I would!

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We are locked out of our account and no way to contact anyone! This is BS!

Do no use this service.

You can not talk to anyone. Then they will say they tried to call but no they did not.

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User's recommendation: NEVER

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